wheelskins

World's Finest Genuine Leather Motoring Accessories  

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Wheelskin Dealers Q & A


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Why should I carry the Wheelskins product line?

Wheelskins has excellent name recognition with generations of automobile consumers. If you demand quality products, Wheelskins is recognized as the leader in the design, manufacture, and distribution of fine Genuine Leather Steering Wheel Covers, Gear Shift Boots and Driving Gloves.

Is your product line carried by any national discount chain store?

Wheelskins does not sell directly to any national discount store chain.

How do you support your Retail Store Dealers?

Retail stores that place an initial order of 12 Wheelskins products will receive the following Wheelskins Retail Package:

  • Our Point of Purchase Display featuring an Actual Steering Wheel, covered with a Wheelskins Steering Wheel Cover, and leather color samples.
  • Wheelskins POP Product Line Sign.
  • Wheelskins Product Literature.
  • Wheelskins current year Application Chart with automatic annual updates.
  • Point of sale Product Flyers or Mailers, custom printed with your store information.
After your initial order, retail stores can order in any quantity. Absolutely, no minimum order!

Do you offer Drop Ship services?

Wheelskins' Drop Ship Program is the Best in the Industry! We offer drop ship services for retail, catalogue and online businesses. Wheelskins dealers must be on net terms or paying by credit card. Regular Orders or Special Orders placed before 1PM Pacific Time will be processed and shipped the same day by Priority Mail - $6.50.

If a customer does not receive their order, can you provide a tracking number?

All Drop Ship orders are shipped by United States Priority Mail. We do not provide tracking numbers. If the customer does not receive an order in a timely manner, Wheelskins will re-ship the order at our cost. Wheelskins guarantees delivery on all orders.

If a customer receives an order and the item is the wrong color or size, how do you handle it?

If the customer receives the wrong color or size, Wheelskins will request that the customer return the incorrect item to us, and we will ship a replacement order by Priority Mail the same day.

If a customer needs help installing their newly bought Wheelskins product, do we handle it or should I have them call your customer service 800# phone line?

We recommend that you refer your customers to our customer service staff at 800-755-2128.

If a customer breaks the lace or misplaces the Wheelskins Installation Instructions, etc., how do you handle it?

Have your customer call us at 800-755-2128 or email us their request with their mailing address to info@wheelskins.com . We will satisfy your customer's request the same day, at no charge.

What is the length of your warranty program?

Our "no questions asked" Warranty is 90 days on all Wheelskins products.

We have Wheelskins stock that's been sitting on our shelves and not moving, can we exchange it and what is the restocking fee?

Wheelskins has an Anytime Exchange program for our Dealers. Wheelskins has no restocking charges.